top of page

Shipping & Returns

Have any questions?

Don’t hesitate to reach out – we’re here to help.


Local Pickup (Tel Aviv)
Free of charge.
Pickup is available by appointment.
Pickup address: 30 Ben Yehuda St, Tel Aviv
Please note: This is not a storefront – pickup is by coordination only.
We’ll contact you once your order is ready to schedule a time.

 

Home Delivery – Tel Aviv, Ramat Gan, Giv’atayim, Holon, Bat Yam 
Cost: 20₪
We personally deliver orders once a week to these areas.
Make sure to include your phone number, building and floor – so we can reach you smoothly.


Shipping to the Rest of Israel
Cost: 30₪
Shipped via Israel Post – registered mail.
Estimated delivery time: up to 10 business days.


Returns & Exchanges
You can return any item if:
– It’s within 14 days of delivery
– It’s unworn, unwashed, and in its original packaging
To request a return – just contact us.
We offer a full refund (minus shipping and 5% processing fee), or store credit / exchange if you prefer.
– Shipping fees are non-refundable
– Refunds are made via the original payment method

 

Contact
Email: bydorpeleg@gmail.com
Instagram: @dor_pel
WhatsApp: 054-6574079

bottom of page